Privacy Policy

1. Introduction

This Privacy Policy describes how WISEMAN.AI INFORMATION TECHNOLOGY SERVICES ("we," "us," or "our") collects, uses, and shares information when you use our wiseman.ai platform (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect the following information that you provide directly to us:

• Email address (required for account registration)
• Company name (for organizational accounts)
• Payment information (processed securely through our payment processor, Xendit)

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Analytics data through Google Analytics (usage patterns, feature interactions)
• Essential cookies required for the Service to function properly

2.3 Information We Do Not Collect

We do not collect:

• IP addresses
• Browser type or device information
• Personal information from minors under 18 years of age

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service
• To manage your account and subscription
• To process payments through our payment processor
• To communicate with you about your account and Service updates
• To provide customer support
• To analyze and improve our Service
• To comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share your information with the following third-party service providers:

• Xendit: For payment processing (they handle your payment details securely)
• Google Analytics: For Service analytics
• AI Providers: Your Product Requirements Documents (PRDs) may be processed by:
  • Anthropic Claude
  • Google Gemini
  • OpenAI ChatGPT

4.2 Future Sharing

We may share your information with partners and affiliates in the future for business purposes. We will update this Privacy Policy before implementing such sharing practices.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. The terms of any such transfer will depend on the agreement reached during the acquisition.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Storage and Security

5.1 Data Location

Your data is stored in:

• Singapore
• United States
• Philippines

We use cloud infrastructure provided by Google Cloud Platform (GCP) and Amazon Web Services (AWS).

5.2 Security Measures

We implement the following security measures:

• AES-256 encryption for data at rest
• TLS encryption for data in transit
• Strict Identity and Access Management (IAM) policies for access controls

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for five (5) years, after which it is archived according to our data retention policy.

7. Your Rights

7.1 Access and Deletion

Under the Philippine Data Privacy Act, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information

To exercise these rights, please email us at cubz@wiseman.ai

7.2 Marketing Communications

When we begin sending marketing emails:

• You will have the option to opt-out of marketing communications
• You can unsubscribe at any time through the link in our emails
• Service-related communications cannot be opted out of while you maintain an account

8. Cookies

We use only essential cookies necessary for the Service to function. These cookies do not track you across other websites and are not used for advertising purposes.

9. Testimonials and Case Studies

We may use customer testimonials and case studies in our marketing materials. We will seek your permission before using any content that identifies you or your company.

10. Data Breach Notification

In the event of a data breach that may affect your personal information:

• We will notify affected users within 72 hours of becoming aware of the breach
• We will provide information about what data was compromised
• We will outline steps we are taking to address the breach
• We will provide recommendations for protective measures you can take
• We will notify the National Privacy Commission as required by law

11. Compliance

This Privacy Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

12. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We review and update this policy annually, or more frequently if needed. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

14. Contact Information

For any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at:

15. Philippine Data Privacy Act Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights:

• Right to be informed: To know how your data is collected and used
• Right to access: To request access to your personal data
• Right to object: To object to the processing of your personal data
• Right to erasure: To request deletion of your personal data
• Right to rectification: To request correction of inaccurate data
• Right to data portability: To obtain a copy of your data in a structured format
• Right to file a complaint: To lodge a complaint with the National Privacy Commission

To exercise any of these rights, please contact us at cubz@wiseman.ai